Established in 1992, Agensi Pekerjaan Princeton Sdn Bhd has over 30 years of experience in domestic helper recruitment and placement. We provide personalised maid matching, application assistance, and ongoing after-sales support to families in Kuala Lumpur and Selangor.
We currently specialise in Indonesian and Filipino domestic helpers, helping families find suitable maids for housekeeping, childcare, infant care, and elderly care.
We mainly serve Kuala Lumpur and Selangor, including Petaling Jaya, Subang Jaya, Shah Alam, Puchong, and surrounding Klang Valley areas. Our office is located in SS2, Petaling Jaya.
Eligibility depends on your household income, family circumstances, the helper’s nationality, and Malaysian Immigration requirements. Our consultants can assess your circumstances and guide you through the application requirements.
Filipino maids generally have better English communication skills, making them a popular choice for families who prefer an English-speaking domestic helper.
Indonesian maids primarily speak Bahasa Indonesia, which is closely related to Bahasa Malaysia, making communication easier for Malay-speaking households. Indonesian maids also generally have lower salary expectations compared to Filipino maids, making them a more budget-friendly option.
At Agensi Pekerjaan Princeton Sdn Bhd, we help you choose the most suitable domestic helper based on your family’s language preferences, household needs, and budget.
We begin by understanding your household routines, family members, care requirements, and preferences. Our consultants then recommend suitable Indonesian or Filipino maid profiles for your consideration.
Yes. We assist families seeking domestic helpers with relevant childcare or infant care experience. We recommend suitable candidates based on their background, practical skills, and your family’s requirements.
Yes. Princeton helps families select domestic helpers for elderly assistance, including companionship, daily household routines, and basic personal care support. Candidates’ experience and capabilities are considered during selection.
Yes. Domestic helpers may assist with cleaning, laundry, cooking, and everyday household tasks within their agreed duties. We recommend discussing your expectations clearly during the selection process.
Hiring costs vary depending on nationality, recruitment arrangements, immigration fees, insurance, and other applicable charges. Contact Princeton for a detailed explanation of the fees involved.
Processing time depends on the maid’s availability, documentation, embassy procedures, and Malaysian Immigration approval. Our consultants will explain the estimated timeline and provide application updates.
Common documents include identification, proof of income, household information, and supporting family documents where applicable. Our team will advise you on the required documentation based on your application.
Yes. We assist employers with relevant maid recruitment applications, work permit documentation, immigration submissions, and application follow-up, subject to the applicable procedures and approvals.
Yes. We assist employers with relevant maid recruitment applications, work permit documentation, immigration submissions, and application follow-up, subject to the applicable procedures and approvals.
Employment contracts commonly cover two years, subject to the helper’s nationality, applicable embassy requirements, and agreed employment terms. Work permit validity and renewal requirements are handled separately.
Yes. Princeton offers maid replacement support for cases involving runaway maids, unsatisfactory performance, or medical unfitness, subject to the terms, conditions, and eligibility of the agreed replacement arrangement.
Contact Princeton immediately so we can guide you on the necessary reporting procedures and replacement arrangements. Any replacement assistance is subject to the applicable terms and immigration requirements.
We encourage employers to contact our consultants early. We can provide counselling and guidance to help address performance concerns and discuss replacement options when necessary, according to the agreed terms.
If your maid is declared medically unfit, Princeton will assist in identifying the reason and checking whether a medical appeal is possible. For treatable conditions, such as high blood sugar, high blood pressure, or urinary tract infections, we will guide you through the appropriate medical treatment, appeal, and re-examination procedures, subject to FOMEMA requirements.
If an appeal is not permitted or is unsuccessful, we will assist with the maid’s repatriation and arrange a free replacement maid, in accordance with our replacement guarantee terms.
Yes. Our support continues after placement. We provide ongoing counselling and employment guidance to help employers and domestic helpers improve communication, resolve misunderstandings, and maintain positive working relationships.
